LiveAgent - Versatile Live Chat App with website monitoring
LiveAgent - Versatile Live Chat App with website monitoring
- Establish video conference with customers and colleagues
- Track the work timing of the agent for every ticket
- Tickets are downloadable as CSV files.
- WYSIWYG editor enables to format the content
- 24/7 customer care service
- Track the activities of your website visitors
- Build in call centre for customer support
- Designated query tracking technique to monitor users
- Best live chat application for all businesses
- Ticketing system to handle customer enquiries
- 24/7 business hours to configure for service level agreement
- Inbuilt call center for live calling assistance to customers.
- Self-service options like forums and community centers.
- Real-time query tracking for customers.
- Deploying tickets and managing customer inquiries
- Interactive live chat features like chat invitations, view queue length
- Offer voice assistants like IVR, video calls, automated callbacks
- Monitors and manages helpdesk of Facebook, Twitter platforms
- Displays real-time customer service metrics and analytics
- Multilingual for diversified resolution facilities.
LiveAgent - A Multi-Lingual Live Chat Software With Multiple Website Integration
Live chat software is quite beneficial for a variety of businesses, and they help with increasing sales and even enhancing the productivity of a business. LiveAgent is one such software that combines the best of live chat, ticketing, and automating and provides exceptional customer support to all customers.
Significant Features Of LiveAgent
Build Loyalty
The best live chat app helps reach your customers on their preferred channels, including email, voice calls, and social media as well. In addition, it helps in building overall loyalty with the customers.
Free Trial
The Live Chat app for iPhone provides a free trial to clients, and users who want to try the software before actually purchasing the subscription can end up trying it out first.
Resolve Queries Faster
The best thing about this Live Chat software for business is that it helps fix queries faster and uses tons of productivity tools that provide a complete, shared view of every interaction with the customer and has taken place.
Versatile
The live chat video software helps integrate with multiple communication channels and comes providing various features for easy use.
Increased Productivity
The live chat app for iphone helps with increased productivity across all the departments. They help with enhancing the ability to handle queries of clients and decrease the work time of agents.
Alternatives of LiveAgent
Users who like LiveAgent can also opt for other live chat software such as Hubspot Live Chat and Olark Live Chat Software, which provide SEO recommendations to improve the performance of your website.
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