Ringba - Perfect Platform With Call Flow Control For Marketing Professionals

Ringba - Inbound Call Tracking And Analytics Platform for Marketers

It is estimated that the aggregate revenue of call centers globally is over $310 billion per year. This is only possible due to the installation of call tracking and recording software to the call centers’ operating system. The call routing software from Ringba enables the users to experience smooth business growth in its sales and revenue. This program provides one of the best customer helpdesk solutions for small to large companies and other online services.

Ringba tracks inbound, and outbound calls and emails every employee of the company sends or receives. It delivers sales and calls analytics for marketers on time to speed up their online promotions and virtual ad campaigns. All the synchronized data like personal details, phone numbers, login credentials of all the employees are encrypted at a high level and stored in a reliable, secure cloud-based vault. It provides an open framework where the users can utilize the Application Programming Interface (API) to create unlimited integrations to reach out to the customers without any hassle. The call routing feature prioritizes and places important business clients’ calls over other calls. It also provides automated monitoring of calls to keep track of behavior patterns to personalize responses.

It improves the Return on Investments (ROI) to help empower businesses. Like other call tracking and recording software programs such as CallRail and Aloware, Ringba also allows users to export the recorded and stored caller data in bulk. The unparalleled analytics and real-time call reporting and management features that makes this software popular among enterprises.